Privacy Policy for ISW App
Last Updated: November 2, 2025
Introduction
Islamic Society of Windsor ("we," "our," or "us") operates the ISW App (the "App"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using our App, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our App.
Information We Collect
Personal Information
We collect information that you provide directly to us, including:
- Account Information: Name, email address, phone number (if provided)
- Prayer Location Data: City and location information for accurate prayer time calculations
- Event Participation: Information related to your participation in mosque events and activities
- Donation Information: Transaction details for donations made through the App (processed securely through third-party payment processors)
- Communications: Messages, feedback, or inquiries you send to us
Automatically Collected Information
When you use our App, we may automatically collect certain information:
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features you access, time spent in the App, date and time of access
- Location Data: Approximate location (city/region level) for prayer time accuracy (with your permission)
- Technical Data: IP address, browser type, mobile network information
Children's Information
Our App is designed for general use, but we understand that families may use it together. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
How We Use Your Information
We use the collected information for the following purposes:
- Service Provision
- Provide accurate prayer times based on your location
- Display mosque events, announcements, and schedules
- Enable donation functionality
- Facilitate event registration and participation
- Communication
- Send important updates about mosque activities
- Respond to your inquiries and requests
- Provide customer support
- App Improvement
- Analyze usage patterns to improve App functionality
- Fix bugs and technical issues
- Develop new features
- Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests and prevent fraud
- Protect our rights and the safety of our users
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist in operating our App (e.g., payment processors, analytics services, cloud hosting providers). These providers are bound by confidentiality agreements.
- Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights and the safety of users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- With Your Consent: We may share information with your explicit consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
- Data encryption in transit and at rest
- Secure authentication methods
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to:
- Provide services to you
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal and operational requirements)
- Opt-Out: Opt out of certain data collection practices, such as location tracking or marketing communications
- Account Management: Update or delete your account through the App settings
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Location Data
The App uses location data (with your permission) to provide accurate prayer times. You can:
- Enable or disable location services through your device settings
- Manually enter your location if you prefer not to share your device location
Location data is processed locally on your device and only shared with our servers to calculate prayer times for your specific location.
Third-Party Services
Our App may integrate with third-party services, including:
- Firebase (Google): For app functionality, analytics, and cloud services
- Payment Processors: For secure donation processing
- Analytics Services: To understand app usage and improve user experience
These third-party services have their own privacy policies. We encourage you to review their policies to understand how they handle your information.
International Data Transfers
Your information may be transferred to and stored on servers located outside your country of residence. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date
- Providing notification through the App or via email (if applicable)
Your continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt out of the sale of personal information
- Right to access your personal information
- Right to request deletion of your personal information
- Right to equal service and price (non-discrimination)
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Islamic Society of Windsor
Email: media@iswindsor.ca
General Inquiries: info@iswindsor.ca
Address: 1955 Provincial Rd Unit 2 & 3, Windsor, ON N8W 5V7
Phone: 519-608-8033
Consent
By using the ISW App, you consent to this Privacy Policy and agree to its terms.
This Privacy Policy is effective as of November 2, 2025 and applies to all users of the ISW App.